What Are Your Intentions?

Everyone knows the saying, “The road to hell is paved with good intentions.” Something similar can be said for authors, “The road to bad reviews is paved with unclear intentions.” OK, so it’s not nearly as catchy, but it’s valid. When we speak, we can use tone of voice and body language to convey what we really are talking about. In fact, close to 90% of our communication is actually conveyed through non-verbal means.


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